Terms of Service

Last Updated: March 3, 2025

These Terms of Service, along with any referenced documents and additional terms publicly posted or made available by HiIoT. ("HiIoT," "we," "us," or "our") to you or the entity you represent ("you" or "your"), collectively referred to as the "Terms," establish an agreement between HiIoT and you regarding your use of and access to HiIoT's websites, web applications, mobile applications, associated sites, and the Services (as defined in Section 2.1).

NOTICE REGARDING TOOLS: As part of the Services (see Section 2.1), HiIoT may offer you access to various self-service tools deployed on blockchain networks (each, a “Tool”). For example, HiIoT might allow you to interact with centralized or decentralized applications, APIs, and other software via messaging protocols. Each Tool may have additional, specific terms. HiIoT provides these Tools solely for your convenience, and you are entirely responsible for your interactions with any Tool—including ensuring you meet all applicable eligibility requirements. If you use a Tool, you do so at your own risk, and you expressly release HiIoT from any liability arising from noncompliance with such requirements or from your use of the Tools. Moreover, engaging in bilateral transactions (including smart contract–based decentralized transactions) involving Tools and/or blockchain-based assets (collectively, “Digital Assets”) is not part of the Services, and any such transactions are solely at your own risk. You acknowledge that HiIoT does not provide execution, settlement, or clearing services and that any such processes occur directly on the Solana blockchain (or another blockchain as indicated in the relevant Services interface) without HiIoT’s involvement or responsibility.

By clicking “I agree” (or using similar language), acknowledging these Terms by any other means, or otherwise accessing or using the Site or Services, you accept and agree to be bound by these Terms—including the mandatory arbitration provision in Section 14—and confirm that you have read and understood our Privacy Policy as described in Section 15.1. If you do not agree with these Terms, you must not use the Site or Services. Please review all disclosures and disclaimers (including Section 12) in full before using any software, services, or offerings provided by HiIoT. These Terms outline important legal obligations regarding your use of the Services.

PLEASE READ THESE TERMS CAREFULLY TO ENSURE YOU FULLY UNDERSTAND EACH PROVISION. THESE TERMS INCLUDE A MANDATORY INDIVIDUAL ARBITRATION CLAUSE AND A WAIVER OF CLASS ACTION/JURY TRIAL RIGHTS AS SET FORTH IN SECTION 14, WHICH, UNLESS YOU OPT OUT IN ACCORDANCE WITH SECTION 14, REQUIRE THAT DISPUTES BETWEEN YOU AND HI IOT BE RESOLVED THROUGH FINAL, BINDING ARBITRATION ON AN INDIVIDUAL BASIS. TO THE FULLEST EXTENT PERMITTED BY LAW, YOU WAIVE YOUR RIGHT TO PURSUE COURT ACTIONS OR A JURY TRIAL, AS WELL AS YOUR RIGHT TO PARTICIPATE IN ANY CLASS, COLLECTIVE, PRIVATE ATTORNEY GENERAL, OR REPRESENTATIVE PROCEEDING.

1. Modifications to These Terms

We reserve the right, at our sole discretion, to alter these Terms at any time. Should any changes be made, we will notify you via the Services or by updating the "Last Updated" date at the top of these Terms. Unless stated otherwise in our notice, any modifications take effect immediately, and your continued use of the Site and Services confirms your acceptance of the revised Terms. If you disagree with any changes, you must cease using the Site and Services.

2. Use of Services

2.1 The Services. The Site provides information and, provided you meet the eligibility criteria and successfully complete HiIoT's onboarding process, grants you access to various services operated by HiIoT—including certain Tools (collectively, the "Services").

2.2 Conditions To access or use the Services or Site, you represent and warrant that:
 2.2.1 If you accept these Terms as an individual, you are of legal age in your jurisdiction and have the legal capacity to be bound by these Terms; if on behalf of an entity, you have the authority to bind that entity (and, except as noted here, “you” refers to that entity).
 2.2.2 You are not a resident, national, or agent of Iran, Cuba, North Korea, Syria, Crimea (Ukraine), or any jurisdiction designated as a restricted territory by the United Nations, United States, or Singapore ("Restricted Territories").
 2.2.3 You are not listed on any sanctions list maintained by the United States, United Kingdom, European Union, or United Nations (collectively, "Sanctions Lists Persons") and do not intend to transact with any such designated persons.
 2.2.4 You will not use VPNs or other privacy/anonymization tools to bypass any restrictions applicable to the Services.
 2.2.5 Your access to the Services does not (a) violate or help you violate any domestic or international law, rule, regulation, order, or guideline (collectively, "Applicable Laws") governing persons, property, or activities, nor (b) facilitate any illegal activity.

2.3 Acknowledgements You acknowledge, understand, and agree that:
 2.3.1 The Site and Services may become temporarily inaccessible or nonfunctional due to factors such as equipment failures, scheduled or unscheduled maintenance, causes beyond HiIoT’s control, disruptions in the underlying blockchain infrastructure, or third-party service issues.
 2.3.2 We reserve the right to disable or alter access to the Site and Services at any time—especially in cases of breach of these Terms or if we have reason to doubt the truthfulness of your representations—with no liability for any resulting loss or damage.
 2.3.3 The Site and Services are subject to change; HiIoT may modify, replace, or discontinue them (temporarily or permanently) at its sole discretion.
 2.3.4 Pricing information on the Site is for informational purposes only and does not constitute an offer, solicitation, or recommendation to transact with HiIoT.
 2.3.5 HiIoT does not act as your agent or the agent of any other user.
 2.3.6 You alone are responsible for your use of the Services, including all transfers and the custody/control of your Digital Assets.
 2.3.7 To the fullest extent permitted by law, we do not owe you any fiduciary duty; if any such duty exists by law, you hereby waive it.
 2.3.8 You are solely responsible for reporting and paying any taxes related to your use of the Services.
 2.3.9 We do not control or guarantee the quality, safety, legality, or delivery of any Digital Assets you transfer with third parties; you are solely responsible for verifying the legitimacy of any third party and for any issues arising from such transactions.

2.4 Your Covenant In connection with using the Services, you agree to:
 2.4.1 Transfer only Digital Assets that you have legally acquired and rightfully own.
 2.4.2 Comply with all Applicable Laws; do not use the Site or Services if prohibited by your country’s laws or other applicable regulations.
 2.4.3 Use only Digital Assets that you own or are authorized to transact with.
 2.4.4 (a) Provide accurate, complete, and current information on the Site and while using the Services, and (b) maintain the confidentiality and security of your private keys (including those associated with your public Solana address), passwords, API keys, and related credentials.

3. Fees and Price Estimates

When using the Services, you must pay all fees associated with interactions on the Solana blockchain (or any other applicable blockchain), including transaction costs, as well as any other fees displayed on the Site at the time of use. Although we strive to provide accurate estimates, actual fees may differ.

4. No Professional Advice or Fiduciary Duties

Unless otherwise stated, all information on the Site and Services is provided for informational purposes only and should not be considered professional advice. Do not base any financial, legal, or other decisions solely on the information provided. Before taking any action, consult a qualified professional. These Terms do not create any fiduciary duties, and the only obligations we owe you are those expressly set forth herein.

5. Prohibited Activity

You are prohibited from using the Services to engage in any activities described below ("Prohibited Uses"). These examples are illustrative and not exhaustive. If you are uncertain whether your use constitutes a Prohibited Use, please contact us at support@hiiot.io. By using the Site or Services, you agree not to:
 5.1 Violate any Applicable Laws, including anti-money laundering, anti-terrorism financing laws, or sanctions regulations.
 5.2 Engage in transactions involving items that infringe upon copyrights, trademarks, publicity or privacy rights, or any proprietary rights, including unauthorized sales or distribution of counterfeit or licensed materials, or use of HiIoT’s intellectual property or logo without permission.
 5.3 Use the Services in a way that interferes with or disrupts other users or damages, disables, or impairs the functioning of the Site or Services.
 5.4 Participate in activities that violate market integrity rules, including manipulative practices like spoofing or wash trading.
 5.5 Attempt to circumvent content filters, security measures, or access controls (including the use of VPNs) employed by HiIoT.
 5.6 Use any automated tools (e.g., robots, spiders, crawlers, scrapers) not provided by us to access data or introduce harmful software into the Site or Services.
 5.7 Provide false or misleading information or otherwise defraud HiIoT or its users.
 5.8 Transmit or exchange Digital Assets derived from criminal or fraudulent activities, including terrorism or tax evasion.
 5.9 Use the Site in any manner that, in our sole discretion, is libelous, defamatory, obscene, pornographic, sexually explicit, indecent, vulgar, suggestive, harassing, hateful, threatening, offensive, discriminatory, abusive, inflammatory, deceptive, or otherwise objectionable, or that incites hate or violence.
 5.10 Access or use the Site or Services from any jurisdiction we designate as prohibited.
 5.11 Harass, abuse, or harm any person or entity—including HiIoT’s employees or service providers—or impersonate another user.
 5.12 Engage in any activity that violates the laws or regulations of Singapore or any other relevant jurisdiction.
 5.13 Encourage, induce, or assist any third party to engage in any prohibited activities or attempt to do so yourself.

6. Content

You grant us a royalty-free, fully paid, sublicensable, transferable, perpetual, irrevocable, non-exclusive, worldwide license to use, copy, modify, create derivative works from, display, perform, publish, and distribute any content you provide or that becomes available as a result of your use of the Site or Services ("Your Content"), including for promoting HiIoT, its affiliates, the Services, or the Site. You represent that you either own Your Content or have the rights to grant this license, and that our use of Your Content will not infringe upon any third-party rights.

7. Proprietary Rights

7.1 All HiIoT names, logos, and marks shown on the Site or within the Services are trademarks owned by HiIoT, its affiliates, or its licensors. You may not reproduce, imitate, or use these marks without prior written consent, and these Terms do not grant you any rights to such trademarks. Additionally, you may not remove or alter any legal notices included with the Services.

8. Third-Party Services

The Services may provide links or access to other websites, applications, or resources ("Third-Party Services"), such as crypto wallet providers or blockchain networks not owned or controlled by HiIoT. Some functions may require you to register with or use these Third-Party Services. You acknowledge that HiIoT is not responsible for the availability, content, or actions of any Third-Party Services and that any interactions with them are solely between you and the third party. You agree to release HiIoT from any liability arising from your use of any Third-Party Service.

9. Modification, Suspension, and Termination

We may modify, suspend, or disable (in whole or in part) the Services at our sole discretion and at any time, with or without notice. If your access is terminated, your right to use the Services ends immediately. We are not liable for any loss or damage resulting from any modification, suspension, or termination of your access. The provisions in Sections 7 through 15, and any others that by nature should survive termination, will remain in effect.

10. Assumption of Risks

10.1 By using the Services or interacting with the Site, you acknowledge and accept the inherent risks associated with cryptographic systems and blockchain networks, including those involving native Digital Assets such as Solana (SOL) and other tokens. You recognize that HiIoT does not own or control the open-source software underlying these networks, and that no guarantees are made regarding its functionality, security, or availability—nor against sudden changes (such as forks) that could affect the Services. You are solely responsible for securing your private keys; loss of these keys means irreversible loss of access to your Digital Assets, which cannot be recovered by HiIoT or any third party.

10.2 Regulatory inquiries or actions may impact the Services and your Digital Assets, potentially limiting HiIoT’s ability to offer its software and your access to the Services.

10.3 Cryptography is an evolving field subject to advancements (such as improved code cracking or quantum computing) that may pose risks to your Digital Assets. Although we aim to update our software to enhance security, we cannot guarantee complete protection.

10.4 You understand that the Solana blockchain and other networks remain under development, introducing technological, security, and cost uncertainties that could affect your transactions on the Services.

10.5 The Services may contain flaws, and you are solely responsible for evaluating any code or information provided. Our warnings in these Terms do not create an ongoing obligation to alert you to all risks.

10.6 While we endeavor to provide accurate and timely information, the data on the Site and through the Services may occasionally be incomplete, inaccurate, or outdated. You should verify any information independently, and all decisions based on it are your sole responsibility.

10.7 Using or interacting with the Services requires a solid understanding of cryptography and computer science. You represent that you possess the necessary expertise, and any mention of a Digital Asset does not constitute endorsement or substitute for your own risk evaluation.

10.8 Transactions involving Digital Assets via the Services are inherently risky, volatile, and experimental. All such transactions are final and irreversible. You acknowledge that you are solely responsible for assessing the risks and consequences, including the possibility of permanent loss of access to your Digital Assets, and that we assume no liability for any losses incurred.

10.9 We must comply with Applicable Law, which may require us to take actions or disclose information at the request of government agencies—even if such actions are not in your favor and occur without prior notice.

10.10 The Service is under development, meaning technological, transactional, and other risks (such as trade delays, incorrect data display, or transaction rollbacks) may occur, affecting your ability to complete transactions at desired prices or at all.

10.11 By using the Services, you assume all risks described in this Section 10 and agree that HiIoT shall have no liability for such risks. You irrevocably waive any claims against HiIoT, its affiliates, or their respective shareholders, directors, officers, employees, agents, representatives, suppliers, and contractors relating to these risks.

11. Indemnification

You agree to defend, indemnify, and hold harmless HiIoT, its affiliates, and their respective shareholders, members, directors, officers, employees, attorneys, agents, representatives, suppliers, and contractors (collectively, the "Indemnified Parties") from any claims, demands, lawsuits, actions, investigations, liabilities, damages, losses, costs, or expenses (including reasonable attorneys’ fees) arising from:
 (a) your use of or conduct in connection with the Site or Services;
 (b) Digital Assets linked to your Solana or other applicable blockchain address;
 (c) any feedback or content you provide regarding the Site or Services;
 (d) your violation of these Terms; or
 (e) your infringement of any third party’s rights. Should indemnification be required, HiIoT (or the affected party, at its discretion) shall control the legal proceedings, and you agree to cooperate fully.

12. Disclosures; Disclaimers

HiIoT is a software developer and owner and does not operate a Digital Asset or derivatives exchange platform, nor does it offer trade execution or clearing services. Consequently, HiIoT has no oversight or control over your transactions via the Services or Tools. Any peer-to-peer transactions occur directly between users’ blockchain addresses through smart contracts. You are solely responsible for complying with all Applicable Laws. HiIoT is not registered or licensed by any financial regulatory authority and does not control the underlying protocols of blockchains such as Solana. Decentralized protocols are generally open source and available for public use.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SITE AND SERVICES (INCLUDING ALL CONTENT AND FUNCTIONALITY) ARE PROVIDED "AS IS" AND "AS AVAILABLE." WE EXPRESSLY DISCLAIM, AND YOU WAIVE, ALL WARRANTIES—EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE—INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, SECURITY, AVAILABILITY, RELIABILITY, ACCURACY, QUIET ENJOYMENT, AND NON-INFRINGEMENT OF THIRD-PARTY RIGHTS. WE DO NOT WARRANT THAT THE SITE OR SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR CORRECTABLE.
YOU ACKNOWLEDGE THAT DATA ON THE SITE MAY BE LOST, CORRUPTED, OR TEMPORARILY UNAVAILABLE DUE TO CAUSES BEYOND OUR CONTROL (INCLUDING, BUT NOT LIMITED TO, DENIAL-OF-SERVICE ATTACKS, SOFTWARE FAILURES, VIRUSES, INTERNET OUTAGES, FORCE MAJEURE, OR MAINTENANCE), AND YOU AGREE THAT WE SHALL NOT BE LIABLE FOR ANY SUCH LOSS OR DAMAGE.
The disclaimer of implied warranties may not apply where such warranties cannot be legally excluded.

13. Limitation of Liability

In no event shall HiIoT’s aggregate liability (including that of its affiliates, shareholders, members, directors, officers, employees, attorneys, agents, representatives, suppliers, or contractors) in connection with the Site and Services—whether arising under contract, tort, negligence, strict liability, or any other theory—exceed the lesser of US $50 or the total fees you paid to HiIoT in the twelve (12) months preceding the claim, except where a final judicial decision determines that such damages resulted from HiIoT’s gross negligence, fraud, willful misconduct, or intentional violation of the law.

14. Dispute Resolution & Arbitration

14.1 Arbitration Provision. PLEASE READ THIS SECTION CAREFULLY. It requires that you arbitrate any dispute, controversy, or claim ("Claim") arising from (a) these Terms (including their formation, breach, termination, enforcement, interpretation, or validity); (b) your access to or use of the Site or Services; (c) any transactions conducted through the Site or Services; or (d) any aspect of your relationship with HiIoT. This provision applies to all Claims—regardless of whether they arose before or after you accepted these Terms—and requires that disputes be resolved individually rather than in a class, collective, or representative action.

14.2 Right to Opt Out. You may opt out of this Arbitration Provision by sending written notice to support@hiiot.io within 30 days of your acceptance of these Terms. Your notice must include your full legal name, address, and an unequivocal statement of your intent to opt out. This opt-out does not affect the binding nature of any other part of these Terms or any other arbitration agreements you may have with us.

14.3 Governing Law and Dispute Resolution. This Agreement is governed by and construed in accordance with the laws of the Republic of Singapore, excluding the United Nations Convention on Contracts for the International Sale of Goods (CISG). Any dispute arising from this Agreement—including its breach, termination, or invalidity—shall be resolved by arbitration administered by the Singapore International Arbitration Centre ("SIAC") under its current rules. The arbitration will be held in Singapore and conducted in English.

14.4 Class Action / Jury Trial Waiver. Regardless of your purpose in using the Site, all disputes must be brought solely on an individual basis and not as a class, collective, or representative action. This waiver includes any form of class arbitration. By accepting these Terms, both you and HiIoT waive your rights to a jury trial and to participate in any class, collective, or representative proceeding.

14.5 Equitable Relief. Nothing in this Arbitration Provision prevents us from seeking injunctive or other equitable relief from a court to stop any actual or threatened infringement, misappropriation, or violation of our rights, including data security or intellectual property rights. Similarly, you may pursue claims in small claims court if applicable, provided the matter is handled on an individual basis.

14.6 Severability. If any part of Section 14 is found unenforceable or invalid, that portion shall be severed without affecting the enforceability of the remaining provisions. If any Claims must be brought on a class, collective, or representative basis, such claims shall be litigated in a civil court of competent jurisdiction, and the parties agree to stay those proceedings pending the outcome of any individual arbitration. If any provision prevents an individual claim seeking public injunctive relief, that provision shall not apply to the extent such relief is allowed outside arbitration, while the remainder of Section 14 remains in force.

15. General Information

15.1 Privacy Policy. Please review our Privacy Policy for details on how we collect, use, share, and process your information.

15.2 Consent to Electronic Delivery. By using the Services, you agree to receive all communications, agreements, documents, receipts, notices, and disclosures ("Communications") electronically, either by posting on the Site or sending to the email address you provided. It is your responsibility to keep copies of these Communications, either by printing or saving them electronically. For any questions or concerns, contact us at support@hiiot.io.

15.3 Remedies. The rights and remedies provided to HiIoT in these Terms are cumulative and in addition to any other rights available under law. A delay or failure by HiIoT to exercise any right does not constitute a waiver of that right.

15.4 Severability. If any provision of these Terms is found invalid or unenforceable, the remaining provisions will continue in full force and effect.

15.5 Force Majeure. We are not liable for any failure or delay in the performance of the Site or Services, or for any loss or damage you incur, due to circumstances beyond our control—including but not limited to floods, extreme weather, earthquakes, acts of God, fire, war, insurrection, riots, labor disputes, accidents, government actions, communication failures, power outages, or equipment/software malfunctions.

15.6 Assignment. You may not assign or transfer any rights or obligations under these Terms without our prior written consent. However, we may assign or transfer all or part of our rights or obligations under these Terms at any time without notice or your consent.

15.7 Headings. Section headings are provided for convenience only and do not affect the interpretation of these Terms.

15.8 Entire Agreement. These Terms constitute the entire agreement between you and HiIoT regarding the Site and Services and supersede all prior or contemporaneous understandings. For clarity, these Terms apply even if you have entered into separate agreements related to token acquisitions offered by HiIoT, which will remain in effect.

15.9 Interpretation. In case of any conflict between these Terms and any other agreement you may have with us, these Terms shall prevail unless the other agreement explicitly states that it supersedes these Terms.

15.10 No Third Parties. Except as expressly provided in these Terms, no third party (other than the Indemnified Parties) will have any rights or benefits under these Terms.